How to Troubleshoot Chromecast Not Working Issue | 11 Simple Fixes

Chromecast Not Working

As a Chromecast user, you would have experienced a great set of entertainment by casting various contents from your phone/PC/Laptop to your TV. At the same time, there may be issues in connecting your devices while casting. These are quite common, and there are various reasons for Chromecast devices not working properly. However, most issues can be fixed. To simplify, we have assembled some of the major problems that cause not working issues on Google Chromecast devices.

Why is Chromecast not working properly?

The common reason which affects the performance of Chromecast is Internet availability. When there is a poor internet connection, your Chromecast device may not receive accessibility. As a result, it cannot work or stream contents properly. Sometimes router configuration, WiFi signal strength, improper power supply, device model & settings may also be a reason for poor performance.

Simple Fixes for Chromecast Not Working Properly

  • Check the WiFi network
  • Restart your Modem or WiFi Router
  • Check Power Supply
  • Use the Extender
  • Restart your Chromecast
  • Reboot your smartphone & PC
  • Update the Google Home App
  • Update Chrome browser on PC
  • Update your Chromecast
  • Use HDMI extender
  • Try Another Casting Device
  • Factory reset Chromecast

Check Wi-Fi Network:

The first thing that you have to check is whether your WiFi is properly working or not. If there is an issue with the WiFi network, then obviously, the device wouldn’t be able to stream content. To fix this, plug out the cables of the WiFi router and wait for a minute. After that, you can again plugin the cables. Now connect your devices and check whether your device receives the internet connection properly. If it was fixed, you can continue casting or try out other measures mentioned below.

Chromecast Not Working

Restart your Modem or WiFi Router

Apart from your Chromecast device, your modem or router, or gateway may also cause some issues. If you can’t connect your Chromecast with the WiFi network, check whether other devices which are connected to the same modem or router are also facing issues in getting a connection or not. If so, you will have to restart the modem or router. It may work out sometimes.

To restart the modem or the router, just unplug the device, wait for a few seconds, and plug it back. You can also hold the power button to turn off and turn it on after a few seconds. If you have any issues with the router, connect to the provider to fix the issues.

Reset Modem or Router

Check Power Supply

Most of the blackout issues occur due to poor power supply. Check whether your TV is connected to the proper power supply. If not, connect your TV with a different HDMI port to fix the issue.

Use the Extender

The extender is a simple HDMI cable that you can use to keep Chromecast slightly away from your TV. You can purchase it from Amazon. It will ensure that your Chromecast will receive the signal from the casting device directly without any interruption from the TV.

Use HDMI Extender

Restart Chromecast

If the Chromecast device remains unresponsive or if it continues with issues, then restart your Chromecast. This is the simple yet best option that you can do. Simply unplug your Chromecast, wait for a few minutes, and then plug it back in. Now, cast the media you want and check whether the issue is fixed or not.

Reboot Smartphones or PC or Laptop:

If the problem continues, reboot whatever device you use for casting media. Because many issues can be fixed by rebooting your devices, after rebooting the device, the issues will be fixed automatically.

Update the Google Home App

Make sure you are using the least version of the Google Home app. An outdated version may sometimes cause not working issues. To update the app, go to the App Store or Google Play Store and check for Google Home. If you find any updates available, click Update to get the app.

Update Chrome Browser:

If you cast content from your computer, there is a lot of chance that your browser may not be updated. Updating Chrome is seen as an essential thing when it comes to casting or streaming online content because almost all major streaming sites are designed to work in the latest version of the Chrome browser.

  • Open Chrome Browser on your PC or Laptop.
  • Click on the three-dotted menu (top right corner of your screen).
  • Select Settings.
  • Select About Chrome.
  • Check for the Update and then install it.
  • After updating the browser, relaunch it and cast the media to Chromecast.
Chromecast Not Working

Update your Chromecast

Chromecast device is set upadte automatically if any recent updates are available. Sometimes, your Chromecast may fail to update to the latest firmware version. To check whether your Chromecast is running with the latest version, follow the steps below.

  • Launch the Google Home app and select your Chromecast device.
  • Tap Settings > Click Device Information.
  • At the bottom of the page, find the firmware information.
  • Now go to the Google support page and check whether the current firmware version and your Chromecast Firmware are the same.
Chromecast not working

If your Chromecast isn’t updated to the current version, restart your Firestick. A simple reboot will help update the latest Chromecast version.

Try Another Casting Device

Sometimes the issue may be found with your casting device [ Smartphone or PC ]. Your Smartphone or PC won’t connect to Chromecast if it has any internal issues like minor glitches. So try casting with an alternate device to fix it.

Factory Data Reset:

If you still encounter issues with your Chromecast device, reset Chromecast to factory settings. Doing this would fix the problems. All you need to do is hold on to the button on the back of the device for at least 25 – 30 seconds without unplugging the Chromecast. Your screen will go blank and followed by that, your Chromecast will restart.

If the issue is not fixed after the factory reset, you must contact customer care to fix the problems. Or, you have to replace the existing Chromecast device with a new one.